Discover the New Era of Carol Joy London

Discover the New Era of Carol Joy London

Prepare to step into a world of opulent, results-driven skincare as we unveil Carol Joy London’s most exciting chapter yet. From revolutionary new products to inspiring ambassadors and a rewarding membership program, we are on a mission to totally transform your skincare routine.

We have poured passion into perfecting each one of our beloved formulas, so you will still be able to shop your favourites. However, we have also been hard at work developing new, cutting-edge skincare solutions. Think targeted treatments, carefully curated kits, and powerful routine enhancers. As Managing Director Amanda Coveney states, "Carol Joy London is about offering unparalleled luxury and results, and this new collection is our heartfelt commitment to that mission."

And the evolution does not stop there. We will be welcoming new faces to the Carol Joy family; passionate ambassadors who embody our values of self-care, empowerment, and an unwavering commitment to unparalleled skincare.

Plus, to further enrich your experience, we are launching a brand-new membership program, brimming with exclusive benefits and rewards. It is time to elevate your skincare routine, unlock moments of pure indulgence, and discover the new era of Carol Joy London.

Carol Joy London Skincare

Where advanced skin science meets opulence

At Carol Joy London, we believe that you should never have to compromise on quality or results. To us, that means creating science-led formulas, housed in picture-perfect packaging, that produce visible results while delivering an indulgent sensorial experience.

Our Founder, Carol Joy Hatton, launched this brand out of sheer determination to create skincare that contained only the very best ingredients. “Luxury skincare, for me, is more than just opulence; it is about the integrity and efficacy of what we apply to our skin. It is this philosophy that propelled me to start Carol Joy London,” she explains.

She travelled the world in search of the most sophisticated collagen technology, uncovering rare and powerful actives from both science and nature along the way. The outcome? Powerful products you can trust to deliver age-defying, radiance-boosting benefits. Our formulas have always been and will always be driven by this results-driven philosophy and the most advanced epidermal science.

A spa brand at heart, we also have a deep appreciation for what we call ‘The Skincare Experience.’ We believe that creams, cleansers, and serums are more than just lists of ingredients. They offer a chance to escape, allowing you to practise self-care and savour a moment of calm in an otherwise busy schedule.

As well as ensuring our formulas deliver results, each product boasts an indulgent texture that feels divine on your skin, while their beautiful packaging adorns your vanity, serving as a reminder of your commitment to yourself and your skin. 

The science of collagen skincare 

Collagen has always been the cornerstone of Carol Joy London’s formula for exquisite skin. Over the years, we have developed our science to include several types of collagen that target different layers of skin.

Native Collagen Fibres, which make up the body of our face and eye masks, are 97% identical to human skin and help protect and soothe the skin barrier. Soluble Collagen Molecules bind water to your skin for optimum hydration, and Collagen Peptides work deep within skin to help support healthy collagen and elastin production. The result? Radiant skin, supreme rejuvenation, and a plumper, smoother complexion. 

“Collagen is crucial for skin health due to its role in maintaining the structure, elasticity, and hydration. As we age, the body's natural collagen production declines, leading to the gradual breakdown of collagen fibres in the skin. This results in decreased skin elasticity, firmness, and moisture,” explains Emma Wedgwood, Medical Aesthetic Injector and Skin Specialist.

“Incorporating collagen into your skincare routine can help maintain youthful-looking skin, reduce the appearance of wrinkles and fine lines, and promote a smoother, more radiant complexion,” she adds. 

Carol Joy London Neck and Decolette Cream

Discover new Carol Joy London releases 

Experience unparalleled radiance and rejuvenation and revel in the benefits of targeted, collagen-powered skincare. Unlock our treasure trove of new formulas right here, right now…

Cleansing Foam

This invigorating formula, infused with Swiss Glacier Water and botanical extracts, gently removes impurities while boosting hydration. Powered by cell-regenerating Phytic Acid, it also gently dissolves dead skin cells, promoting cell renewal for brighter, smoother, more radiant skin.


Lifting Eye Contour

Bid farewell to fatigue and elevate your eye care with our active-packed Lifting Eye Contour. The refreshing gel formula, powered by Arabian Jasmine and Hawthorn Extracts, visibly lifts and firms the delicate under-eye area, reducing puffiness and dark circles for a revitalised, well-rested appearance.


Neck and Décolleté Cream

This advanced cream, powered by plant-derived collagen, tackles signs of ageing on the neck and décolleté. A specially formulated anti-ageing treatment, the Neck and Décolleté Cream leaves skin tighter, firmer, and beautifully sculpted. Experience visible results from the first application.


The Essential Collection (coming soon)

Treat your loved ones (or yourself) to the gift of radiant skin. This curated kit features our Cleansing Cream, Boosting Toner, and Everyday Moisturiser for a complete cleansing, toning, and hydrating routine. The result? Plump, luminous skin that glows from within. Plus, the sustainable packaging adds a touch of eco-luxe that we know you will adore.

Facial by Carol Joy London

Your favourite formulas, reimagined 

There may be an abundance of newness and innovation on the horizon, but some things will never change. Rediscover the power of our most-loved Carol Joy London formulas, including the first-of-its-kind Pure Collagen Spray and transformative collagen sheet masks. We have meticulously refined our iconic creations, infusing them with cutting-edge science and powerful actives to help you unlock a unrivalled radiance and rejuvenation

Cleansing Cream

This creamy cleanser removes makeup and impurities, leaving your skin deeply cleansed, hydrated, and velvety-soft. Enriched with Golden Millet Oil, Shea Butter, and Raspberry Fruit Extract, it helps replenish moisture, and gently exfoliates for a flawless appearance.


Face Polish

Our spa-inspired Face Polish combines AHA-rich Raspberry Fruit Extract, Bamboo, and Diamond Powders to promote a clearer complexion, encourage cell regeneration, and support collagen production. Meanwhile, Hydrolysed Collagen and Golden Millet Oil restore moisture to help boost hydration. 


Everyday Moisturiser

Ideal for all skin types, this lightweight moisturiser combines peptides, vitamins, and fruit acids for soft, radiant skin with visibly reduced fine lines. The formula, featuring Golden Millet Oil, repairs and protects while Collagen Peptides help support healthy collagen production.


Intense Moisturiser

Elevate your daily skincare ritual with this ultra-rich moisturiser. Infused with Golden Millet Oil for skin barrier repair, the Intense Moisturiser offers unparalleled nourishment. The velvety smooth cream effortlessly glides on, leaving a subtle lustre that reflects light for a luminous, camera-ready complexion.


Pure Collagen Spray

Clinically proven to reduce fine lines by 26%, the Pure Collagen Spray delivers instant, transformative results. Powered by Soluble Collagen Molecules and Swiss Apple Stem Cells, the advanced formula binds water to the skin and promotes cell renewal to provide intense hydration and rejuvenation. Expect plumper, more radiant skin with fewer visible fine lines and wrinkles.


Collagen and Hyaluronic Acid Face Mask

Starring innovative collagen technology, the Collagen and Hyaluronic Acid Face Mask offers visible results in just 15 minutes. Thanks to wrinkle-targeting Collagen Peptides, this spa-inspired treatment has been clinically proven to reduce fine lines by 29% and can help promote healthy collagen production for firmer skin. 


Collagen Eye Mask

Cherished by the press, makeup artists, and models, the Collagen Eye Mask delivers transformative results in just 15 minutes. Suitable for all skin types, it uses Collagen Peptides, Native Collagen Fibres, and Hyaluronic Acid to help improve hydration by 51% for a plumper, smoother appearance. Perfect for a quick brightness boost, this mask is ideal for travel or before special events. 


Boosting Toner

Ideal for all skin types, this toner rebalances and preps skin for optimum absorption of actives. Formulated with AHA-rich Raspberry Fruit Extract for gentle exfoliation, it helps to refine the appearance of pores while Golden Millet Oil provides deep, lasting moisture and Alpha Arbutin enhances brightness. Regular use leaves skin smooth, luminous, and perfectly primed.


Brightening Mask

Inspired by our renowned Collagen Facial, this mask delivers a range of radiance-boosting, age-defying benefits in just 20 minutes. Hyaluronic Acid and Golden Millet Oil help hydrate, nourish and illuminate your skin while Alpha Arbutin brightens skin, and an advanced Collagen Peptide Complex supports healthy collagen production. The result? Firmer, plumper, more radiant skin with reduced fine lines. 


Carol Joy London Essential Collection

What else is new?

As we enter this new era of product innovation and indulgence, we will also be expanding in other areas. All of which are designed to put you at the centre of our brand and elevate your skincare experience…

Meet the Carol Joy London ambassadors

We have welcomed three new Brand Ambassadors, Emily, Alexandra, and Isabella Symonds-Wilmott, who will pioneer Carol Joy London through its next chapter. 

Tasked with bringing Carol Joy London into the homes of today’s aspirational, global beauty experts, they have crafted a vision of contemporary luxury that blends the brand’s rich heritage and expertise with modern elegance.

The result is more than just a rebirth – it’s a renaissance that marks a new era of luxury skincare. 

“Discovering Carol Joy London for the first time after our treatment at The Dorchester left us in awe of the results,” Alexandra recalls. 

Emily adds: “We were in disbelief that we had never heard of this well-kept spa secret before. We want everyone to experience the same transformative results we did.” 

“And now, as a team and as a family, we are ready to share Carol Joy London with you,” explains Isabella.

Reflecting on the new energy of Carol Joy London, Carol states, "It is invigorating to see the brand embrace a fresh perspective and creative energy, intertwining with the core values and expertise upon which it was founded.”

New locations

Beyond elevating your bathroom ritual, we are also expanding our spa presence and have launched two new havens of indulgence.

The first is our new Hair Spa at the iconic Dorchester Hotel. We opened the doors in December 2023 and have been busy treating clients to collagen-powered hair treatments and delivering red-carpet-worthy blow dries.

More than just a treatment, the new salon offers an escape from the business of London – somewhere you can feel celebrated and pampered. If you have an event to attend or a special occasion in the calendar, our 'Style and Shine' service is the perfect way to ensure you look your best. Or, if you are looking to freshen up between afternoon tea and cocktails at the Artist’s Bar, opt for the ‘Ultimate Blow Dry’ to add volume and bounce to your tresses.


For those looking to take a real breather from the big city, we are excited to announce that we will be partnering with The Fairmont at Windsor Park. Experience the joy of spa with one of our coveted, collagen-powered facials – expertly crafted to ensure radiant results – or indulge in a full-body treatment that transports you to a place of pure relaxation. 


Carol Joy London Membership

To enhance your skincare experience even further, we have launched the Carol Joy London Membership program. 

Simply pop your email address into our contacts list and we will get in touch to find out more about your skin type and concerns. We will then send you a bespoke Carol Joy London ritual, your personalised guide to collagen skincare, and an exclusive code for 15% off your first order. 

As a Member you will also be among the first to experience our innovative product launches and receive invites to exclusive online skincare events with industry experts. Plus, we will send you Member-only rewards, including a £25 gift card for your birthday, and all our latest skincare insights.