Our Story

Our commitment to creating indulgent, results-driven formulas began with our founder’s pioneering pursuit of uncompromising skincare. Discover the inspiring story behind the brand and learn how Carol Joy London found its way into the world’s most illustrious spas.

The Quest for Excellence

The Quest for Excellence

Founded by a woman with a passion for luxury skincare and a vision for innovation, Carol Joy London is the result of Carol Hatton's unwavering dedication to pure excellence. Dissatisfied with the limitations of existing products, Carol sought to create formulas that promised a spa-standard experience and delivered transformative results from the first application. 

Her relentless pursuit of the world’s finest ingredients saw her visit Japan, Los Angeles, and South Africa before finally uncovering the power of Golden Millet Oil in Switzerland and Germany’s advanced Collagen technology. This laid the foundation for her revolutionary skincare line.

Research and innovation

Research and innovation

Tucked away in the cutting-edge laboratories of Germany and Switzerland, Carol worked tirelessly alongside innovative skin scientists to perfect her collection. 

Nothing but the best would do, so the team spent years developing what would become Carol Joy London’s innovative collagen technology, as well as a unique extraction technique for Golden Millet Oil. After almost a decade of research and breakthroughs, in 2009, Carol Joy London was born.

SHOP THE COLLAGEN COLLECTION
One Day at The Dorchester

One Day at The Dorchester

On a crisp, snowy December morning at The Dorchester, Carol pitched her products to the hotel’s Spa Manager. Enchanted by Carol's unwavering dedication to quality and her relentless pursuit of exceptional ingredients, The Dorchester became Carol Joy London's inaugural partner.

DISCOVER THE DORCHESTER
Award-winning formulas

Award-winning formulas

After landing in The Dorchester in 2009, Carol Joy London went on to launch in spas across the globe, leading to widespread industry acclaim and multiple award wins. Today, Carol Joy London can be experienced in 15 renowned destinations from Monaco to the Maldives, including Fairmont Monte Carlo, The Ritz-Carlton in Macau, and Dubai’s Raffles The Palm.

EXPLORE OUR SPA DESTINATIONS
Spa-standard skincare at your fingertips

Spa-standard skincare at your fingertips

Now, after years spent refining our products and innovative treatment techniques, we are bringing the 5-star spa experience to your at-home ritual in a completely new way.